If you have problematic clients, you may consider cutting them loose and looking elsewhere. It can be a difficult decision to make, especially if they are loyal and bring in plenty of business. With the help of this useful data from people-hunters.com, you can determine when and how to terminate client relationships. Advice from the pros on how to keep up solid connections with clients. Here are some times when cutting clients’ losses is the best thing for your business and your health.
When Clients Don’t Pay
Before jumping to conclusions that your clients are skipping out on the bills, look back on the track record and consider any problems. Contact your client first to find out the reason for the missed payment and when it will happen. Mistakes happen and people can forget to make payments or there may be financial problems for your client.
However, if your client is not responding or hasn’t had a good track record up until that point, you may want to think about cutting the client loose. It is not worth the headache for you and there are plenty of other clients waiting to find the right business for them. Rich Top Group provides expert assistance on when and how to let clients go as well as how to do so.
There are times that this can be difficult and times when clients want to continue working with you. When this is the case, you could set up upfront payments to make sure you gain some of the money.
When Clients Refuse to Communicate
The worst thing that can happen is losing communication with a client. They may order something and then disappear until the date of completion or may never talk to you again after receiving a project. This runs into several risks, including getting the project wrong or not being paid for the work that you have done. If you find that a client is non-responsive, remove them from your list of people to work with.
If this is an old client who has been great up until that point, it may be worth finding out the reason for the lack of communication. If you are chasing money, the client may be embarrassed by not paying yet so politely explain the situation and that you simply want an answer.
When Clients Are Rude, Disrespectful, or Have High Demands
If you have found a client hard to deal with in negotiating a project, there are high chances he will be difficult. Knowing exactly what he wants is important but that doesn’t excuse high demands or a rude attitude. If you find yourself working morning, noon, and night for someone who is then not willing to pay extra for that service, there is nothing wrong with letting him go.
Nobody should be rude, even if you have got the project wrong. You may have misunderstood the instructions, the instructions may not have been clear or it could be due to artistic differences. Whatever the reason, if you have a rude or disrespectful client, simply state that you can no longer work with him for professional or personal differences and cut the strings politely; never stoop to his level as it will make you look bad.
When the Contract Has Been Broken
A contract is legally binding for the two of you and a source of trust. If someone breaks a contract, it will lead to issues with trust further along the lines. The majority of the time the breaks in the contract are not worth pursuing through a court of law but that doesn’t mean that you have to continue working with the client in the future.
You do not need to work with everyone that sends you an email. Take your time to consider your options and find out more from the client. Even if you decide to work with someone, you do not have to continue a business relationship and should consider cutting clients’ losses if they break the above rules. With the help of this website slci conference, you can master the technique of ending client relationships in a way that is both strategic and effective.
